Last June took place the annual Club Talentsoft, where the software provider gathers its ecosystem around cutting-edge conferences, keynotes and workshops to design all together the future of work. This year’s theme was: Design the Talent Journey – Paving the way to personalized work experiences.

Dorchester Collection’s Laura Wigley, Global Talent & Learning Director, and Eugenio Pirri, Chief People & Culture Officer, were interviewed to discuss their views on the employee journey and the actions they took at Dorchester Collection. For them, having the best employee journey is an important way to deliver the ultimate guest experience.

Dorechester Collection is a portfolio of the world’s foremost luxury hotels in Europe and the USA, each of which reflects the distinctive culture of its destination.


[Ebook] Is Culture the Holy Grail of Experience at Work?