Countless tutorials of all types are available on YouTube, Dailymotion and many other websites, such as commentcamarche.net. Teaching yourself online when the need arises has become an automatic reflex for many of us today, whether the subject is of personal or professional interest. This brings training services face to face with their main competition: the web. Indeed, you can find just about anything on the web, easily and quickly, albeit with varying levels of quality, while the process for requesting training from your company can be a long and tedious one. Has training adapted to online user practices?
Does what works on the web also work for training?
A learner searching for information on the web is an active agent. He/she visits different sites to find the most comprehensive information that he/she can. A variety of formats are available: video, graphics, images, text, and more. They are dynamic, up-to-date and user-friendly. The range of formats available online injects interactivity into the learning process and forges strong habits. Forums are venues for information-sharing where a multitude of issues are presented and dealt with by other users. They are places for exchanges, where not only is the learner not alone, but he/she can also make contributions by sharing his/her own knowledge. This type of website increases each participant’s personal involvement.
First and foremost, giving and receiving training means exchanges with colleagues and trainers. Thus was born the concept of social learning, a terrific example of an online practice being absorbed by training. Today’s training tools – like LMS platforms – offer discussion forums for different learners taking the same training, where they can exchange their points of view, talk about a course or even shed some light on any unclear points in the subject matter. Trainers also have access to those spaces, where they can engage in discussions with their students.
Should companies use the web for training?
Training that is based solely on the web, using forums and Wikipedia, is not a viable solution for any company. Training services need to understand employees’ training needs and must have a comprehensive grasp on their career paths and the processes that need to be followed. As a result, the idea is to find a training system that is consistent with learners’ everyday web practices, while controlling their training processes. This means giving companies a tool that allows them to combine community-based strategies with more structured teaching methods that respond to pre-defined training needs.
Every year, an innovation in teaching – often drawn from online practices – makes its appearance, inspiring companies to embark on a new adventure that will revolutionize how they train their staff. Companies are no fools. In fact, they tend to be leery of continuous changes to how they impart knowledge to their personnel. Over and above serious games, MOOCs and rapid learning, a fundamental change has allowed them to get past the illusion of the educational revolution: the digitization of training.
Learn more about the digitization of training in one of our earlier articles: