In his book, Bots: The origin of new species, author and journalist Andrew Leonard describes bots as autonomous and supposedly smart software programs that provide a service. There’s a lot of talk of chatbots lately, as these type of services are often provided in the form of instant messaging. Chatbots were created to make users believe that they’re talking to a real human being. This is why several linguists and poets work with tech companies in Silicon Valley to humanise the chatbot’s responses.